[NEW 2-Day] Essential Competencies for New Norm Human Resources Management
Course Information
  • 16-Aug-2021
  • Online
  • Serene Yap
  • English
  • RM 1300 RM 1200
    Until 12 Aug 2021
  • 9:00am - 5:00pm
[01] INTRODUCTION

Human Resource management is no longer a simple task. Today, employer-employees relationship has become complex, governed by various legislations which need to be understood and which employers must conduct their employee’s relationship within the parameters. This programme is customized to cultivate the necessary human resource management skills for HR personnel as well as those newly promoted or newly recruited HR personnel, to enable them to apply these skills immediately upon returning to work.

[02] COURSE OBJECTIVES

By the end of this program, participants will be able to: -
• Understand the role and functions of HRM in an organization
• Get the Right Match for the right Job Fit and Cultural Fit
• Know how to design interview questions and conduct interview to get the right employees
• Managing the Cultural and Generations diversity
• Identify high performance KRA / KPI with subordinates
• Know the basic disciplinary process
• Know the right method of Coaching, Counseling and Managing employees
• Understand the importance of Disciplinary enforcement & management and its correlation with employee’s motivation
• Comply with the relevant Malaysian Employment Law
• Know how to avoid ‘breaching’ the Employment legislations and Employees Contracts
• Protect your Company’s Integrity

[03] WHO SHOULD ATTEND

• Human Resource Generalists
• Human Resource Executives / Supervisors / Assistants
• Line Managers
• Non-HR Managers moving career path to HRM
• Fresh Graduates aspiring to be HR Practitioners

[04] METHODOLOGY

• Interactive Presentation
• Industrial Relations Court Case Studies and Analysis
• Practical
• Quizzes / Question & Answer

[05] DATE, TIME & FEE

Date: 16 - 17 August 2021 (Mon - Tue)
Time: 9.00am - 5.00pm
Mode: Online/ Interactive

[HRDF Claimable - SBL KHAS | CPD 16 Hours]

Fee:

- Early Bird Offer (before 28 July 2021) - RM 1,100
- Special Offer (before 12 August 2021) - RM 1,200
- Normal Fee - RM 1,300

>> Fee includes Course Notes, Certificate of Completion and 6% Service Tax.

** OFFER **
- 10% Cashback for SST2u Learner Card+ (SLC+) members. T&Cs applied.

[06] COURSE OUTLINE

DAY 1

MODULE 1 : THE EVOLUTION OF HUMAN RESOURCE MANAGEMENT
• Evolution of Human Resource Management
• HRM Functions

MODULE 2 : RECRUITMENT AND SELECTION
• Recruitment and Selection Framework
• Interviewing Guidelines and Framework
• Behavioural-based Interview
• Developing the right Questioning and Selection techniques
• Practical

MODULE 3 : EMPLOYMENT
• Onboarding and Integration
• Job Analysis
• Job Description and Job Specification

MODULE 4 : COMPENSATION AND BENEFITS (in compliance with Employment Act)
• Salary Administration and Computation
• Leave Administration and Computation
• Minimum Wages Order
• Normal Work Hours
• Overtime and limitations
• Flexible Working Arrangement
• Medical Benefits
• Maternity Benefits
• Handling Absenteeism

DAY2

MODULE 5 : LEARNING AND DEVELOPMENT
• Training Needs Analysis
• Training Plan
• Training Evaluation
• Talent Management

MODULE 6 : PERFORMANCE MANAGEMENT
• Performance Management and Appraisal
• KRA and KPI settings
• Coaching, Counseling and Mentoring

MODULE 7 : EMPLOYMENT ACT COMPLIANCE
• Employer’s obligations
• The Power of Labour Officers
• Who are your Employees
• Employment Contracts
• Terms of Employment
• Contract Of Service and Contract For Service
• Termination of Employment
• Breach of Contract
• Abandonment of Employment
• Minimum Retirement Age Act 2012

MODULE 8 : INDUSTRIAL RELATIONS
• Managing Misconduct, Probationer and Poor Performance
• Analysing Misconduct
• Types of Misconduct
• Disciplinary Process and Procedures
• Principles of Natural Justice
• Why Domestic Inquiry

[07] SPEAKER PROFILE

SERENE YAP
HR CONSULTANT

Serene Yap is a HR Trainer and Consultant. She has been involved in all aspects of human capital development and management for more than 20 years. She holds an MBA in General Management, is a certified NLP Practitioner by ISNS, Certified Master Class Trainer and a PSMB approved Trainer. Her industry exposure includes property development and management, hospitality, medical, manufacturing, oil and gas, construction sector and consultancy services.

She has developed and conducted many HR programs covering both the Employment Act 1955, Sabah Labour Ordinance and Sarawak Labour Ordinance. Notable programs are Employer’s and Employee’s rights in HR Management, Developing HR policies, HR Documentations and SOPs, Behavioural-based Interview, and Managing Misconduct and Domestic Inquiry amongst others. Besides training, Serene also consults and has successfully carried out consultancy projects from HR Audit, Policies & Procedures and Employee Handbook; Retrenchment Strategy and Execution to HR Department Startup and HR Team Coaching over the years.

[08] ENQUIRY & REGISTRATION

Enquiry: SSTcourse@gmail.com
Contact:
- General (03 - 5888 7357)
- Teo (011 - 3178 9203)
- Logesh (012 - 503 0346)
- Siti (012 - 383 8603)
- Han (019 - 323 0507)