[Online] 制定人力资源书信,表格,政策和程序 Preparing HR Letters, Forms, Policies and Procedures
Course Information
  • 07-May-2021
  • Online
  • Wendy Tee
  • Mandarin
  • RM 600 RM 550
    Until 03 May 2021
  • 8:45am - 4:45pm
[01] INTRODUCTION 课程介绍
Many organization do not possess a complete and up-to-date set of HR documentation, including letters, forms, as well policies and procedures. Potentially, this poses problems ifthere is a dispute of some sorts, or they are found not to be in compliant with the labour laws and regulations. By attending this training, attendees will learn how to develop a complete set of documentation, especially with the samples provided.

许多公司和组织并没有完整和最新的人力资源文档集,包括信函,表格,政策和程序。 一旦存在某种争议,或者发现它们不符合劳工法律和法规时,则可能会带来不必要的问题。 通过参加此课程,您将学习如何使用讲师提供的样本开发/完善一套完整的文档。


[02] COURSE OBJECTIVES 课程目标
Upon completion of this course, participants will be able to :
• Establish the Human Resource policy and procedure manual
• Provide a comprehensive guide for all Heads of Departments
• Sample letters and sample forms that can be used

完成本课程后,参与者将能够:
• 制定人力资源政策和程序手册
• 为所有部门主管提供全面指南
• 使用样本书信, 表格

[03] WHO SHOULD ATTEND 谁该参加

• Human Resource Managers
• HR Executives
• HR Practitioners
• Top Management of SMEs

• 人力资源经理
• HR行政人员
• HR从业人员
• 中小企业高层管理

[04] DATE/ TIME/ FEE 日期/方式/费用

日期: 7 May 2021 (Fri)
时间: 8.45am - 4.45pm
方式: 綫上 / Online

[HRDF Claimable | SBL KHAS]
费用
- Early Bird Offer (before 21 Apr 2021) - RM500
- Special Offer (before 3 May 2021) - RM550
- Normal Fee - RM600

>> Fee includes Course Notes & Certificate of Completion and 6% Government Service Tax

** OFFER **
- 10% Cashback for SST2u Learner Card+ (SLC+) members. T&Cs applied.

[06] COURSE CONTENTS 课程内容

Module 1 : HR Policy & Procedure Manual
• Understanding the policy and procedures
• The Importance of the policy and procedures
• The Scope In The policy and procedures
• Basics of Writing the policy and procedures
• Obtaining Endorsement & developing a review process

Module 2 : Recruitment
• Policies & Procedures
• Job analysis form
• Job description form
• Job specification form
• Job Application Form
• Interview Appraisal Form
• Appointment Letters
• Extension of Probation
• Non-confirmation Letter
• Confirmation Letter

Module 3 : Training
• Policies & Procedures
• Training Requisition Form
• Training Evaluation Form
• Training Follow-Up Form

Module 4 : Performance Appraisal
• Policies & Procedures
• Do’s and Don’ts of Performance Appraisal Forms
• Sample Performance Appraisal Form for Non – Executives
• Sample Performance Appraisal Form for Executives
• Salary Increment Letters
• Letter of Warning for Poor Performance Employment

Module 5 : Employment
• Panel Doctor / Hospital Consultation
• Letter of Promotion
• Extension of Trial Period
• Confirmation of Promotion
• Non-Confirmation of Promotion
• Transfers (Another Department, Location, Subsidiary)
• Application Forms (Advance Wages, Loan, Annual Leave)
• Claim Forms
• Secondment

Module 6: Employee Relations
• Grievance Procedures
• Grievance Form
• Reply to Grievance/Complaint Form

Module 7: Discipline
• Minor Misconduct List
• Major Misconduct List
• Absenteeism / Late Coming Records
• Misconduct Report Form
• Recorded Counselling Form
• Verbal Warning Letter
• Show-Cause Letter
• Letter to Witnesses
• Charge Sheet
• Notice of Inquiry
• Written Warning
• Punishment Letters (Suspension, Annual Increments, Downgrading)
• Dismissal Letter

单元1:人力资源政策和程序手册
• 了解政策和程序
• 政策和程序的重要性
• 政策和程序的范围
• 编写政策和程序的基础
• 获得认可并制定审查流程

单元2:招聘
• 政策与程序
• 工作分析表
• 工作描述表
• 工作规格表
• 职位申请表
• 面试评估表
• 约会信
• 延长试用期
• 确认函
• 确认信

单元3:培训
• 政策和程序
• 培训申请表
• 培训评估表
• 培训跟进表

单元4:绩效评估
• 政策和程序
• 绩效评估表的要点
• 非执行人员绩效评估表样本
• 高管绩效评估表样本
• 加薪信
• 绩效欠佳的警告信

单元5:就业
• 医生/医院咨询小组
• 促销信
• 延长试用期
• 促销确认
• 不确认晋升
• 转移(另一个部门,位置,子公司)
• 申请表(预支工资,贷款,年假)
• 索赔表
• 借调

单元6:员工关系
• 申诉程序
• 申诉表
• 回复申诉/投诉表

单元7:纪律
• 轻微不当行为清单
• 重大不当行为清单
• 旷工/迟来的记录
• 不当行为报告表
• 记录的咨询表
• 口头警告信
• 纪律信函Show cause
• 给证人的信
• 纪律处分表
• 公司内部查询通知书
• 书面警告
• 处罚信(暂停,年度递增,降级)
• 解雇信


[07] 讲师简介
WENDY TEE
- HRDF APPROVED SPEAKER, HR CONSULTANT

Wendy Tee Leap Sing has over fifteen years of experience in senior management and human resources positions for diversified industrial and business environments. Graduated with a Master of Business Administration (UM), Master of Information Technology (UM), Certified Financial Planner (CFP), Certified Business coach (UM), Registered Financial Planner (RFP), Certified Trainer (PSMB) and Certified Advance Human Resource Practitioner (MIHRM), she has undergone intensive academic training in various human development and knowledge improvement. Wendy is a member of the Malaysia Financial Planning Council (MFPC) as well as a Security Commission licensed financial planner with VKA Wealth Planners. She is now pursuing her Doctorial of Business Administration (DBA) from Universiti Utara Malaysia (UUM).

Wendy is actively involved in management consultancy, management training and research. Her latest responsibility involves the business coaching, financial training, management consultancy, management and Financial lecturing of Degree programs for Kolej Universiti Tunku Abdul Rahman . She has experience managing training programs cover from local universities, in house training and public seminar training, from designing training needs assessment, developing training materials, monitoring and tracking of training programs successfulness and implementing training evaluation. Having been trained as a qualified trainer, her skill and knowledge has been enhanced in operations effectives, fitness analysis, gap analysis and needs assessments.

Wendy is also a Human Resource solution consultant now appointed from Harrison Assessment Talent solutions (HATS), certified trainer from Pembangunan Sumber Manuasia Berhad (PSMB) and National Human Resources Centre (NHRC), providing comprehensive and independent Human Resource advisory to clients. In addition to consulting with and servicing clients, she is responsible for HR assessment, HR training, coaching & advisory for the company. In the area of Human Resource Management, Wendy focuses on Strategic Talent Management, Training and Development Management, Performance Management, Payroll Management and Setting Departmental & Inter Departmental Key performance Indicators (KPIs). She used the Harrison Assessment Talent Solutions (HATS) in many HR assignments. HATS is a leading global psychometrical assessment tool widely used for career guidance, personal coaching, talent acquisition, talent development, talent engagement and succession planning.

[08] 报名/联络
电邮: SSTcourse@gmail.com
联络:
- Logesh (012 - 503 0346)
- Siti (012 - 383 8603)
- Teo (011 - 3178 9203)
- Han (019 - 323 0507)