[Online] Handle Employee Discipline and Domestic Inquiry without Violating the Law
Course Information
  • 03-May-2021
  • Online
  • Serene Yap
  • English
  • RM 700 RM 640
    Until 28 Apr 2021
  • 8:45am - 4:45pm

Employer and employee relationship has become complex, driven and governed by various employment legislations and regulations, which need to be understood and comply within the latest amendments, taking into consideration any unprecedented global crisis. Hence, employer must conduct their employer’s and employee’s relationship within the parameters to avoid costly claims by disgruntled employee.
This workshop will be interactive with Industrial Relations Court case studies and analysis to ensure that you understand the right ways of managing employee’s misconduct and discipline, and to take necessary justifiable measures without jeopardizing the Company’s interest.


By the end of this program, participants will be able to :-
• Identify and analyze types of misconduct
• Understand the disciplinary procedures
• Know how to avoid breaching the labour legislations and regulations
• Understand the severity of principles of condonation
• Able to conduct domestic inquiry and justify recommendations
• Handle misconduct and disciplinary procedures without violating the employment law


• Interactive Presentation
• Industrial Relations Court Case Studies and Analysis
• Questions & Answers


• Human Resource Managers / Executives / Supervisors / Officers
• Factory Managers / Branch Managers / Outlet Managers
• Heads of Departments / Line Managers
• Supervisors / Team Leaders
• Employers and Business Owners


Date: 3 May 2021 (Mon)
Time: 8.45am - 4.45pm
Mode: Online/ Interactive


Fee :

- Special Offer (before 28 Apr 2021) - RM 640
- Normal Fee - RM 700

>> Fee includes Course Notes & Certificate of Completion and 6% Government Service Tax

** OFFER **
- 10% Cashback for SST2u Learner Card+ (SLC+) members. T&Cs applied.


[01] Identifying and Handling Misconduct & Disciplinary Issues
• Identifying and understanding what is Misconduct to manage them
• Types of Misconduct and establishing the level of severity
- Minor and Major/Gross Misconduct
• Analysing the Misconduct
- Fighting
- Borrowing Money
- Conflict of Interest
- Fraud and Dishonesty
- Wilful Disobedience / Insubordination
- Drinking and Drug Abuse
- Reporting to work late
- Leaving workplace early and missing from the workplace
- Absenteeism and going on leave without prior approval
- Excessive MC
- Misconduct outside employment
- Sexual Harassment
- Criminal Misconduct

[02] Handling Disciplinary issues
• Disciplinary Procedures
- Progressive and Preventive Discipline
o Counseling and Preventive Measure
o Verbal warning, Show Cause and Warning Letter
• Your Policy and its impact on disciplinary decision making

[03] Due Inquiry under the Employment Act 1955 and Industrial Relations Act 1967
• Principles of Natural Justice
• Is Suspension necessary pending Investigation and DI?

[04] Domestic Inquiry (DI)
• Prepare & Draft Charges and Notice of DI
• Role of Various Parties at An Inquiry
• Domestic Inquiry Process flowchart
• Meting Out Correct Punishment and Mitigation
• Dismissal Letter

[05] Employee’s Rights on Wrongful Dismissal
• JTK (Labour Department)
• JPP (Industrial Relations Department)




Serene Yap is a HR Trainer and Consultant. She has been involved in all aspects of human capital development and management for more than 20 years. She holds an MBA in General Management, is a certified NLP Practitioner by ISNS, Certified Master Class Trainer and a PSMB approved Trainer. Her industry exposure includes property development and management, hospitality, medical, manufacturing, oil and gas, construction sector and consultancy services.

She has developed and conducted many HR programs covering both the Employment Act 1955, Sabah Labour Ordinance and Sarawak Labour Ordinance. Notable programs are Employer’s and Employee’s rights in HR Management, Developing HR policies, HR Documentations and SOPs, Behavioral-based Interview, and Managing Misconduct and Domestic Inquiry amongst others. Besides training, Serene also consults and has successfully carried out consultancy projects from HR Audit, Policies & Procedures and Employee Handbook; Retrenchment Strategy and Execution to HR Department Startup and HR Team Coaching over the years.


Enquiry: SSTcourse@gmail.com
- General (03 - 5888 7357)
- Teo (011 - 3178 9203)
- Logesh (012 - 503 0346)
- Siti (012 - 383 8603)
- Han (019 - 323 0507)