[01] COURSE INTRODUCTION

This course is designed to provide HR professionals, managers, and business leaders with a comprehensive understanding of managing a Human Resources (HR) department effectively. It covers strategic HR planning, talent management, compliance with employment laws, performance management, employee relations, and HR technology integration. Participants will learn how to align HR functions with organizational goals, improve HR operational efficiency, and drive workforce engagement.

The course will incorporate real-world case studies, best practices, and hands-on exercises to help participants develop the skills required to lead and manage an HR department successfully.

[02] COURSE OBJECTIVES

By the end of the course, participants will be able to:

• Understand the core functions and strategic role of an HR department in an organization

• Develop and implement HR policies, procedures, and best practices to enhance organizational effectiveness

• Ensure compliance with employment laws and labor regulations to minimize legal risks

• Manage the full employee lifecycle, including recruitment, onboarding, performance management, and retention

• Implement talent development and succession planning to build a high-performing workforce

• Enhance employee engagement and foster a positive workplace culture

• Develop HR strategies that align with business goals for long-term growth and sustainability

[03] METHODOLOGY

This interactive program uses a practical and hands-on approach through the following methods:

• Instructor-led lectures – Covering key HR management concepts, frameworks, and strategies

• Case studies & real-world scenarios – Participants analyze and solve HR challenges

• Workshops & group discussions – Interactive sessions to enhance critical thinking

• Role-playing & simulations – Practicing HR decision-making in a safe environment

• HR software & technology demonstration – Understanding HR digital transformation

• Best practice sharing – Learning from industry benchmarks and global trends

[04] COURSE OUTCOMES

Upon successful completion of this course, participants will be able to:

• Design and implement HR policies and processes that drive efficiency and compliance

• Apply best practices in talent acquisition, workforce planning, and performance management

• Identify and mitigate legal risks in employment contracts, benefits administration, and workplace policies

• Develop and execute employee engagement and retention strategies to improve job satisfaction

• Utilize HR technology & digital tools to enhance HR operations

• Communicate effectively with leadership and employees to drive HR initiatives

• Establish HR metrics and KPIs to measure and improve HR effectiveness

• Manage organizational change & support HR transformation initiatives

[05] DATE, TIME & FEE

Date:    19-20 June 2025 (Thu-Fri)
Time:    9.00am - 5.00pm
Venue:  Ixora Hotel, Prai

FEE

[ HRDF Claimable ]
   - Special Offer (before 12 Jun 2025)      –      RM 1,730
   - Normal Fee      –      RM 1,780

- Fee includes Course Notes, Meals, Certificate of Completion and 8% Service Tax

** OFFER ** 

- 10% Cashback for SST2u Learner Card+ (SLC+) members. T&Cs applied.

[06] COURSE OUTLINE

Module 1: Introduction to HR Management

• The role of HR in an organization

• HR functions and responsibilities

• Strategies HR vs Operational HR

• HR’s impact on business performance and growth

Module 2: Workforce Planning and Talent Acquisition

• Workforce planning strategies

• Employer branding and recruitment marketing

• Best practices in hiring and selection

• HR’s role in onboarding and employee integration

• Diversity, equity and inclusion in recruitment

Module 3: Employment Laws and Compliance

• Key labour laws and regulations

• Employment contracts and policies

• Handling disciplinary actions and termination

• HR’s role in grievance handling and dispute resolution

Module 4: Performance Management & Employee Development

• Designing & implementing performance management systems

• Identifying and addressing performance gaps

• Coaching, mentoring and career development plans

• Succession planning and leadership development

Q&A Session

End of Day One

DAY TWO

Module 5: Module 5– Compensation, Benefits and Rewards Strategy

• Designing a competitive salary and benefits structure

• Managing payroll and statutory contributions

• Incentive programs and employee rewards

• Implementing flexible benefits programs

Module 6: Employee Engagement and Workplace Culture

• The drivers of employee engagement

• Strategies for improving workplace culture

• Employee recognition programs

• Managing employee feedback and surveys

Module 7: HR Technology and Digital Transformation

• HR Information System

• The role of data analytics in HR decision-making

• Automation and AI in HR

Module 8: HR Leadership and Business Strategy Alignment

• The HR Business Partner

• HR’s role in organizational change management

• Aligning HR strategies with business Objectives

• Future trends in HR Management

Q&A Session

End of Training

[07] TRAINERS PROFILE

NOR AINA KAMARUDDIN

HRD Corp Accreited Trainer, Senior HR Consultant

Nor Aina is an accomplished Human Resources practitioner with over 30 years of industry experience across leading multinational and local corporations. She holds a Master’s degree in Human Resource Management from Open University Malaysia and a Diploma in Accountancy from UiTM. Her professional certifications include the HRD Corp Certificate of Accreditation, Developer Learner & Facilitator credentials, and accreditation in the Myers-Briggs Type Indicator (MBTI). Aina is well-versed in the full spectrum of HR practices, from employment law and talent development to performance management and HR strategic planning.

Throughout her career, Aina has held senior leadership roles including Head of Human Resources for Allianz Partners in Malaysia, Singapore, and Indonesia, and HR Director roles at Electrolux Asia Pacific, BIMB Holdings, IBM Malaysia, and Celcom. She has been instrumental in driving HR transformation projects, leading talent development strategies, and aligning HR practices with organizational goals across diverse industries. Her corporate experience is backed by deep subject matter expertise, particularly in employment compliance, succession planning, and competency-based HR frameworks.

As a certified trainer, Aina has delivered impactful programs on topics such as the Employment Act and its amendments, domestic inquiry, performance management, HR for non-HR professionals, and behavioural-based interviewing. She is also actively involved in HR consulting projects, including employee handbook development, job evaluation, KPI crafting, and performance management system design. Her sessions are known for being highly engaging, practical, and tailored to meet real business needs—making her a trusted trainer among professionals at all levels.

[08] ENQUIRY & REGISTRATION

Enquiry: yes@sst2u.com

Contact:

   - Whatsapp Only (012 - 824 8874)
   - General - (03 - 8604 7270)
   - Teo (011 - 3178 9203)
   - Logesh (012 - 503 0346)
   - Siti (012 - 383 8603)
   - Nisa (019 - 851 5134)

Learn more about human resource training Here