[Online 4-Day] Strategic Marketing & Sales Techniques
Course Information
  • 26-Nov-2020
  • Online
  • Kimberley Yeoh
  • English
  • RM 720 RM 640
    Until 05 Nov 2020
  • 9:00am - 1:00pm

Traditionally Marketing and Sales have always been the lifeblood of any business. Without Marketing, there is no sales. Without sales, there is no company. Companies of all kinds rely on skilled, motivated and knowledgeable sales professionals to grow their customer base and increase their revenue.
For most companies, however, sales have plummeted during this challenging business environment. The ‘Perfect Storm’ of the MCO & public fear and the already rise of e-commerce, means traditional businesses can get stampeded rather quickly. At a time like this, understanding marketing and sales principles, including their proven techniques, is more important than ever before.
Increasing sales effectiveness and significantly improving marketing results are the main objectives of this training. Management at all levels will find the techniques and skills learnt useful and applicable to their marketing strategies immediately. Similarly, attendees will be trained to overcome objections, build rapport with clients, improve closing rate and generate new business opportunities. Throughout this seminar, case studies, real-world experiences, and proven best practices will be shared.


Upon completion of this training, participants will be able to:
• Understand various digital marketing tools and platforms and how to apply them
• Explain the key marketing concepts and how marketing fits within their organisation
• Apply the marketing mix in their role and team
• Understand the factors that influence B2B and B2C customer behaviour
• Share how customers make buying decisions and influence marketing activities
• Explain pros and cons of the communication tools and choose the most effective for engaging customers
• Incorporate social media marketing best practices to increase sales
• Overcome customer sales objections and close the sale
• Inculcate sales leadership and foster motivation amongst sales team


• Interactive Presentation
• Case Exercises
• Game Plays (Contactless)
• Video Presentations
• Q & A Sessions

• Business Owners, Director, Senior Management
• Marketing & Sales Manager/ Executive
• Sales Account Representative
• Business Development Manager/ Executive
• Business Unit Manager
• Advertising/ Branding/ public Relations Team
• Personnel embarking on Digital Marketing, or entrusted with Marketing & Sales responsibilities


Date: 26 - 27 November (Thu - Fri) & 3 - 4 December 2020 (Thu - Fri)
Time: 9.00am - 1.00pm
Duration: 4 Days

[HRDF Claimable]
- Early Bird Offer (before 5 Nov 2020) - RM 640
- Special Offer (before 19 Nov 2020) - RM 680
- Normal Fee - RM 720

Others: Includes Course Notes, Certificates, Transcript & 6% Service Tax

(i) SST2u Learner Card Member - overriding 15%



[01] Introduction to Digital Marketing
[02] Digital Marketing Tools
[03] Assessment of Digital Marketing Tools
[04] Digital Marketing Strategy and Assessments
[05] Assessments of Online Presence
[06] Case Studies
Exercises & Q&As


[01] Quantitative Research vs Qualitative Research
[02] Marketing Research Process
[03] Data Collection and Analysis
[04] Research for Marketing Decisions
[05] Trends and Considerations in Marketing Research
[06] Case Studies
Exercises & Q&As


[01] IMC Process and Tools
[02] Effective Marketing Communications
[03] Promotional Budget
[04] Assessment in Integrated Marketing Communications
[05] Case Studies
Exercises & Q&As


[01] The Personal Selling Process
[02] Presentation Skills
[03] Coaching and Leadership Styles
[04] Sales Force Recruitment, Motivation, Assess of Productivity
[05] Case Studies
Exercises & Q&As


HRDF Certified Trainer

Kimberley is a lecturer and trainer in Marketing & Sales subjects. Drawing upon her consulting experience and extensive research, she is highly sought after for her ability to explain technical concepts to partners, customers, and attendees who are not marketing-savvy.

Prior to her Bachelor’s Degree majoring in Business Studies, she was among the 8 selected from over 500 applicants for a two-year management trainee program at an esteemed FMCG company. She graduated with Merit in Masters in Business Administration. Having worked in various industries, her training combines real-life experiences, imagination, reasoning to address attendees’ issues. As an accredited trainer for HRDF, Kimberley gives talks and workshops on marketing, sales, leadership and various soft skills for corporates and communities. She also provides management and marketing consultancy for corporate clients. As a Division Director in Toastmasters International, Kimberly is serving 24 Toastmasters Clubs with around 430 members in KL, Selangor and East Coast.

Currently pursuing her PhD, she specialized in e-commerce, consumer behaviour and services marketing.


Enquiry: SSTcourse@gmail.com
General (03 - 5888 7357)
Teo (011 - 3178 9203)
Logesh (012 - 503 0346)
Siti (012 - 383 8603)