[Online] 制定人力资源书信,表格,政策和程序 Preparing HR Letters, Forms, Policies and Procedures
Course Information
  • 21-Dec-2023
  • Online
  • Dr. Wendy Tee Leap Sing
  • Mandarin
  • RM 700 RM 650
    Until 15 Dec 2023

                                Human Resource Malaysia 2024 [#HRM2024]




Many organization do not possess a complete and up-to-date set of HR documentation, including letters, forms, as well policies and procedures. Potentially, this poses problems ifthere is a dispute of some sorts, or they are found not to be in compliant with the labour laws and regulations. By attending this training, attendees will learn how to develop a complete set of documentation, especially with the samples provided.


许多公司和组织并没有完整和最新的人力资源文档集,包括信函,表格,政策和程序。 一旦存在某种争议,或者发现它们不符合劳工法律和法规时,则可能会带来不必要的问题。 通过参加此课程,您将学习如何使用讲师提供的样本开发/完善一套完整的文档。





Upon completion of this course, participants will be able to: 完成本课程后,参与者将能够:

• Establish the Human Resource policy and procedure manual 制定人力资源政策和程序手册

• Provide a comprehensive guide for all Heads of Departments 为所有部门主管提供全面指南

• Sample letters and sample forms that can be used 使用样本书信





• Human Resource Managers  人力资源经理

• HR Executives  HR行政人员

• HR Practitioners  HR从业人员

• Top Management of SMEs  中小企业高层管理



[04] DATE/ TIME/ FEE 日期/方式/费用


Date 日期: 21 December 2023 (Thu)

Time 时间: 9.00am - 5.00pm

Mode 方式: 綫上 / Online


Fee 费用:  [HRDF Claimable]


      - Early Bird Offer (before 2 Dec 2023)         -          RM 600

      - Special Offer (before 15 Dec 2023)         -          RM 650

      - Normal Fee         -         RM 700


>> Fee includes Course Notes & Certificate of Completion and 6% Service Tax


** OFFER **

- 10% Cashback for SST2u Learner Card+ (SLC+) members. T&Cs applied.


HRDCorp Claimable Course:
Trainer MyCoiD: 429594X
Course Scheme: HRDCorp Claimable Course
Course Type: Remote Online Training
Course Code: 1000153571





Module 1 : HR Policy & Procedure Manual 


• Understanding the policy and procedures 了解政策和程序

• The Importance of the policy and procedures 政策和程序的重要性

• The Scope In The policy and procedures 政策和程序的范围

• Basics of Writing the policy and procedures 编写政策和程序的基础

• Obtaining Endorsement & developing a review process 获得认可并制定审查流程


Module 2 : Recruitment  


• Policies & Procedures 政策与程序

• Job analysis form 工作分析表

• Job description form 工作描述表

• Job specification form 工作规格表

• Job Application Form 职位申请表

• Interview Appraisal Form 面试评估表

• Appointment Letters 员工聘用书

• Extension of Probation 延长试用期

• Non-confirmation Letter 非确认信

• Confirmation Letter 确认信


Module 3 : Training  


• Policies & Procedures 政策和程序

• Training Requisition Form 培训申请表

• Training Evaluation Form 培训评估表

• Training Follow-Up Form 培训跟进表


Module 4 : Performance Appraisal 


• Policies & Procedures 政策和程序

• Do’s and Don’ts of Performance Appraisal Forms 绩效评估表的注意事项

• Sample Performance Appraisal Form for Non-Executives 非执行人员绩效评估表样本

• Sample Performance Appraisal Form for Executives 高管绩效评估表样本

• Salary Increment Letters 加薪信

• Letter of Warning for Poor Performance Employment 绩效欠佳的警告信


Module 5 : Employment  


• Panel Doctor / Hospital Consultation 医生/医院咨询小组

• Letter of Promotion 晋升信

• Extension of Trial Period 延长试用信

• Confirmation of Promotion 晋升确认

• Non-Confirmation of Promotion 不确认晋升信

• Transfers (Another Department, Location, Subsidiary) 转移(另一个部门,位置,子公司)

• Application Forms (Advance Wages, Loan, Annual Leave) 申请表(预支工资,贷款,年假)

• Claim Forms 索赔表

• Secondment 借调


Module 6: Employee Relations


• Grievance Procedures 申诉程序

• Grievance Form 申诉表

• Reply to Grievance/ Complaint Form 回复申诉/ 投诉表


Module 7: Discipline


• Minor Misconduct List 轻微不当行为清单

• Major Misconduct List 重大不当行为清单

• Absenteeism/ Late Coming Records 旷工/迟到的记录

• Misconduct Report Form 不当行为报告表

• Recorded Counselling Form 记录的咨询表

• Verbal Warning Letter 口头警告信

• Show-Cause Letter 纪律信函

• Letter to Witnesses 给证人的信

• Charge Sheet 纪律处分表

• Notice of Inquiry 公司内部查询通知书

• Written Warning 书面警告

• Punishment Letters (Suspension, Annual Increments, Downgrading) 处罚信(暂停,年度递增,降级)

• Dismissal Letter 解雇信








Dr Wendy Tee has over fifteen years of experience in senior management and human resources positions for diversified industrial and business environments. Graduated with a Doctor of Business Administration (UUM), Master of Business Administration (UM), Master of Information Technology (UM), Certified Financial Planner (CFP), Certified Business coach (UM), Registered Financial Planner (RFP), Certified Trainer (PSMB) and Certified Advance Human Resource Practitioner (MIHRM), she has undergone intensive academic training in various human development and knowledge improvement.


Dr Wendy is actively involved in management consultancy, management training and research. Her latest responsibility involves the business coaching, financial training, management consultancy, Accounting and Financial lecturing of Degree programs for Kolej Universiti Tunku Abdul Rahman. She has experience managing training programs cover from local universities, in house training and public seminar training.


Dr Wendy is also a Human Resource consultant and certified trainer now appointed from Harrison Assessment Talent solutions (HATS), Pembangunan Sumber Manuasia Berhad (PSMB) and National Human Resources Centre (NHRC), providing comprehensive and independent Human Resource advisory to clients. In addition to consulting with and servicing clients, she is responsible for HR assessment, HR training, coaching & advisory for the company. In the area of Human Resource Management, Wendy focuses on Strategic Talent Management, Training and Development Management, Performance Management, Payroll Management and Setting Departmental & Inter Departmental Key performance Indicators (KPIs).


Dr Wendy completed and passed her GST and SST exams organized by Chartered Tax Institute of Malaysia (CTIM) with the cooperation and support from the Royal Malaysian Customs Department (RMC). She has trained more than 75 SME companies in Malaysia for getting prepare on the post implementation of GST and SST, mainly dealing with the tax authorities over various indirect tax issues, elements and scope of indirect tax, cycle and operations, rulings, registration, administration, audit and investigations on behalf of her clients.





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