[01] INTRODUCTION
This English programme offers participants topics and activities related to business and aimed at improving overall speaking, listening and writing fluency in their profession. Learner-centred and task-based activities allow participants to contribute their expertise and collaborate with fellow students.
This course aims to immerse participants in a rich English language environment, empowering learners and building confidence.
[02] COURSE OBJECTIVES
By the end of this programme, participants will be able to:
• Perform basic oral communication skills
• Communicate more effectively with co-workers and clients
• Speak appropriately on the phone, take messages and use general telephone language
• Use positive language in professional and social interactions
• Demonstrate appropriate business writing skills– letters, emails, enquiries, orders and confirmations
• Enhance English proficiency in communication
[03] WHO SHOULD ATTEND
This training is suitable for managers, executives and non-executives who want to improve their basic English command in a business context in the shortest time possible.
[04] METHODOLOGY
• Content-based materials
• Audio/visual aids
• Group activities
• Role-plays and presentations
• Featuring simulated meetings
• Negotiations and case-studies
[05] DATE, TIME & FEE
Date: 23-24 Oct 2023 (Mon-Tue)
Time: 9:00am - 5:00pm
Mode: Online/ Interactive
FEE: [HRDF CLAIMABLE]
- Early Bird Offer (before 5 Oct 2023) - RM 1200
- Special Offer (before 19 Oct 2023) - RM 1280
- Normal Fee. - RM 1360
>> Fee includes Course Notes, Lunches, Refreshments, Certificate of Completion and 6% Service Tax.
** OFFER **
- 10% Cashback for SST2u Learner Card+ (SLC+) members. T&Cs applied.
HRDCorp Claimable Course:
Trainer MyCoiD: 429594X
Course Scheme: HRDCorp Claimable Course
Course Type: Remote Online Training (Public)
Course Code: 10001106677
[06] COURSE OUTLINE
DAY 1
Module 1: Enriching The Vocabulary
• Using the dictionary – online and app
• The importance of definition and pronunciation of words
• Homonyms, Homophones, Homographs
• Common mistakes in English
Module 2: Clear Communication: Choose Positive over Negative
• Every day positive language
• Positive language at work
• Positive language at home
• Multiple negatives
• Positive tone
DAY 2
Module 3: Business Writing Principles, Strategies and Applications
• Clear purpose
• Clarity, conciseness and brevity
• Awareness of audience
• Appropriate tone
• Attention to form
Module 4: Effective Letters and Emails
• Writing emails and letters
• Addressing your message
• Types of sentences
• Working with words
• Structures and formats
[07] TRAINER PROFILE
SYEELA DZUL
Certified HRDF Trainer
English Instructor, Voiceover Talent
Syeela Dzul is a graduate of International Islamic University Malaysia (IIUM) with a Bachelor Degree of Human Sciences in English Language and Literature (Honours). She received her elementary school education in Indiana, USA, during her critical acquisition stage. This phase in her life allowed her to acquire the native tongue and helps her to develop an exceptional communication skill. Her continued proficiency in the English language became the focal point on which she built her career.
Syeela’s career began at PTPL as an English Language lecturer. She continued her journey at International Islamic College (IIC) in the same profession, and from there continued to mould and improve student’s English proficiency as a lecturer at International Education Centre UiTM (INTEC) and MAHSA University. Not one to shy away from her talent, Syeela is also a member of the Malaysian Voice Guild. Part of her services is lending her voice as a talent for E-Learning productions, course wares and explainer videos for high profile companies such as PETRONAS, TUDM, MARA, NIOSH and many more. Her voice is also familiar in jingles, documentaries, narrations and voice acting.
[08] ENQUIRY & REGISTRATION
Enquiry: yes@SST2u.com
Contact:
- Teo (011 - 3178 9203)
- Logesh (012 - 503 0346)
- Siti (012 - 383 8603)
- Han (019 - 323 0507)