[01] COURSE OBJECTIVES

At the end of the training, you will achieve the followings:

- Develop a strong understanding in strategic HR issues

- Be ahead of your peers in appreciating current HR topics

- Develop a broad understanding of all the functional areas of HR

- Foster a balanced legal, operational, cultural and tactical appreciation of HR profession

- Peek into the emerging trends

- Better able to manage the various specialties within HR

[02] WHO SHOULD ATTEND

• Directors/ Entrepreneurs
• General Management
• HR Managers/ Executives
• Administrators, Executives, Officers
• Administrative Assistants, Secretaries

• Personal Assistants

• Support Personnel
• Graduates entering into HR fields

• University Interns

[03] METHODOLOGY

Lecture, group discussions, case studies, roles plays and presentations

[04] DATE, TIME & FEE 

Date: 4-6 Jul 2023 (Tue-Thu)

Time: 9.00am – 5.00pm
Mode: Online/ Interactive

Consultancy: Included

Fee:  [HRD Corp Claimable]

  -  Special Offer (before 22 Jun 2023)     –      RM 1500

  -  Normal Fee      –      RM 1600

>> Fee includes Course Notes & Certificate of Completion and 6% Government Service Tax

** OFFER **
- 10% Cashback for SST2u Learner Card+ (SLC+) members. T&Cs applied.

[05]  COURSE OUTLINE

Day 1: 

KEY PERFORMANCE INDICATORS (KPIs) AT WORK

Module 1: Overview of the Purpose of Performance Management and the Importance of Effective Target Setting

Module 2: Definition of KPIs
Module 3: Establishing Key Performance Indicators

Module 4: Preconditions for Setting KPIs

Module 5: Categorization of Indicators Needed for KPIs

EMPLOYEE PERFORMANCE APPRAISAL

Module 1: Introduction

Module 2: Performance Appraisal Process

Module 3: Performance Appraisal Interview

Mock Performance Appraisal Interviews

DIFFICULT EMPLOYEE AND ABSENTEEISM AT WORK

Module 1: Difficult Employee Problems
Module 2: Absenteeism
Module 3: Managing Difficult Employees
Module 4: Managing Absenteeism At Work

Day 2:

EMPLOYEE LEAVE

Module 1: Types Of Leave
A. Leaves Entitlement Under Employment Act 1955

B. Other Leaves Provided by the Company

Module 2: Management Of Leaves
A. Develop Company Leave Policy & Procedures
B. Disciplinary Actions for Misconduct related to leaves and attendance
C. Reward System for Leave & Attendance

D. Other Initiatives – e.g. Wellness Program

MANAGING PROBATION

Module 1: Law-related Issues

Module 2: Performance-related Issues

Module 3: Counselling

Module 4: Orientation

Module 5: Dismissal

SHARPENING INTERVIEWING SKILLS

Module 1: Interviewing Process
Module 2: Developing Interview Format
Module 3: Interviewing Format And Technique

Module 4: Rating, Testing, Reference Checks
Module 5: Conduct Practice Interview/ Mock Interview

Module 6: Final Review And Evaluation

Day 3:

REDUCING EMPLOYEE TURNOVER

Module 1: Why Do Employees Leave?

Module 2: Techniques That Reduce Employee Turnover

Module 3: Devising Employee Retention Scheme

UNDERSTANDING EMPLOYMENT CONTRACTS

Module 1: Types Of Employment Contract
Module 2: Drafting An Employment Contract
Module 3: Termination Of Employment Conrtact

FLEXI BENEFIT SCHEME

Module 1: Flexi Benefit Scheme

Module 2: What Are The Benefits?

Module 3: Important Elements Of Flexi Benefit Scheme

Module 4: Work From Home (WFH)

[06] SPEAKER PROFILE

BRIAN WEE
HRDF Certified Trainer, Consultant

Brian Wee was Head of Human Resources, Internal QMS Auditor and Corporate Trainer of MMC for a holding company of oils refineries in Malaysia. He holds a Master of Business Administration and a Post Graduate Diploma in Business Administration from Heriot Watt University, United Kingdom. He also has a Certificate and a Diploma in Personnel Management. He is a Certified Human Resource Professional (CHRP), an Ordinary Member of Malaysian Institute of Human Resource Management (MIHRM), PSMB Certified Trainer and PSMB Human Resource Consultant. Wee has attended a three days Effective Training Evaluation program by Ms Beverley Jeffreys of Chisholm Institute, Australian National Training Authority (ANTA). He brings with him more than 15 years of working experience in Human Resource of large manufacturing companies. He is a Resource Training person for Malaysian Institute of Personnel Management (MIPM), Malaysian Institute of Purchasing and Material Management, UBS Commercial Institute, Open University Malaysia, Asia e University and UTM Space Executive Diploma Programs and others.

He started off his career in 1980 as a Senior Officer with the Ministry of Information where stayed for 15 years and gained extensive management experience. Later he moved to a Japanese based company where he was in charge of all spectrums of Human Resource functions. During that time, he acquired some Japanese management skills such as Kaizen, Zero Defect, JIT, Quality Control, Quality Assurance, ISO QMS and EMS Awareness Program and many others. He developed and trained QC, ISO QMS and EMS and productivity related modules for the Wilmar International Group of companies’ employees. In his present capacity, he develops modules and trains his employees and many organizations. He is also a part time lecturer for academic courses, namely Certificate & Diploma Program for Malaysia institute of Human Resource Management, Supervisory Module for Certificate & Diploma for Malaysian Institute of Purchasing & material Management, Executive Diploma of Human Resource Management for UTM SPACE, Asia e University, Southern College University and Open University Malaysia and Professional Short Course in Mandarin for Human Resource subjects and English Conversation & Communication Skills for User Business School (UBS).

His much in demand programmes are Effective Supervisory Skills, Purchansing & Negotiation Skills, 8D Team Problem Solving Methods, Total Preventive Maintenance, ISO QMS AND EMS Awareness Program, UTM SPACE ISO QMS Modules, Effective QA/QC Inspectors, QC Tools, QCC, Effective Communication and Motivation Program, Excellent Clerical Skills, Excellent Customer Service, Effective Business English Communication Skills, Report Writing Skills, Effective Presentation Skills, Teambuilding Program, Positive Working Attitude, Malaysian Labour Laws and Industrial Relation Laws, Understanding of Employment Act 1955, Handling Misconduct and conducting Domestic Inquiries, Effective Salary Computation and Administration, Handling Problematic & Difficult Employees, Report Writing Skills, Drafting an Employment Contract, Effective Human Resource Management, HR for Non HR Executive / Managers, People Management, Leadership Skills, Balanced Scorecard, Key Performance Indicators and others. Among some of his training participants and/or consultancy services included Kyocera, Sunpower, TJ Wang Group (Accountancy & Secretarial Services), Lii Hen Group, China Press, White Horse Ceramic, ML Plastics Sdn Bhd, Yee Wan manufacturing, Southern College, Foo Yew High School, MITI, Police Academy (Technical),Champion Precision, JK Sumi Wire, Muar Ban Lee Engineering, Autoveyor, Southern Lion, Seiko Electric, CSC Steel, San Miguel Yamamura Plastic, Ornapaper, Umicore Malaysia, Alloy Consolidated (MTD Group), Panasonic AVC Network, Southern College University, Infineon Technilogies, to name a few.

Mr. Brian Wee had provides HR & Quality and Productivity Consultancy Services to Li Hen Group, a furniture exporter and manufacturer, Omega Printer, Golpar Plastic Injection, Dian Pang Supermarket and others.

[07] ENQUIRY & REGISTRATION

Enquiry: yes@SST2u.com
Contact: 
  - General - (03 - 8604 7270)
  - Teo (011 - 3178 9203)
  - Logesh (012 - 503 0346)
  - Siti (012 - 383 8603)
  - Han (019 - 323 0507)