Conducting Domestic Inquiry Professionally & Legally
Course Information
  • 30-Mar-2020
  • Royale Chulan Hotel, Seremban
  • Toh Siew Pat
  • English
  • RM 1190 RM 1090
    Until 08 Mar 2020
  • 9am - 5pm

• Managers need to understand the legal and procedural aspects in managing employee discipline so that they are able to act
appropriately with confidence when dealing with any misconducts.
• Participants will learn how to conduct an effective domestic inquiry in accordance with the principles of natural justice, aimed at minimizing the risk of litigation.
• This course is specially designed to equip managers to have the leadership skills, legal, technical and procedural knowledge in
conducting effective domestic inquiries

• Owners of SMEs.
• Heads of Department / Line Managers.
• Executives / Supervisors / Team Leaders.
• Human Resource Practitioners.

• Interactive presentation.
• Q & A sessions.
• Role play.


DATE: 30-31 March 2020 (Mon-Tue)
VENUE: Royale Chulan Hotel, Seremban


FEE: Special Offer (before 17 Mar 2020) - RM 1,090
Normal Fee - RM 1,190

>> Fee includes Course Notes, Lunch, Refreshments/ Tea Breaks, Certificate of Attendance & 6% Government Service Tax

(i) SST2u Loyalty Card Member - overriding 10%


[01] Introduction
• The Law relating to Domestic Inquiry.
- With reference to the Employment Act 1955 and court cases.
• The Principles of Natural Justice.
- What are the principles of Natural Justice.
- Consequences of non-compliance.
• Types of misconducts
- Understanding the various types of misconducts.

[02] Preliminary Investigation
• Investigating allegations of misconduct.
- Who, when & how to investigate.
- How to record statements.
• Assessment of misconduct.
- Assessment of the misconduct and how to classify each misconduct.
• Management decision.
- Indepth discussion and analysis of the pros and cons of each option available to the management.

[03] Pre-Domestic Inquiry
• Drafting of show cause letter/charge sheet.
- Distinguishing between a show cause letter and a charge sheet.
- Evaluating facts & evidence when drafting a show cause letter/ charge sheet.
- What are the key points to take note when drafting a show cause letter/charge sheet in order not to jeopardize the case.
• Domestic Inquiry role players.
- Composition & qualification of panel members.
- Who can be the prosecutor.
• Witnesses.
- Who can be called as a witness.
- Preparing witnesses for DI.
• Evidence.
- Distinguishing the various types of evidence.
- Tendering and marking of evidence.

[04] Domestic Inquiry
• Order of Proceedings.
- Determine who should start the DI proceedings.
- The order of questioning.
• Role of Panel Members during the DI. The Do’s and Don’ts.
• Rights of the accused employee during the DI proceedings.

[05] Post Domestic Inquiry
• Panel’s Report / Findings and/or recommendations.
• Punishment.
- What are the options available to the management.
- How to apply the most appropriate punishment.
• Representation to the DG of IR.
- How to handle a representation to the DG of IR.
- What are the options available to the employer.
- Power of the DG of IR (Present and proposed under the amendments to the Industrial Relations Act 1967).
• Procedure at Industrial Court.
- How to manage a representation which has been referred to the Industrial Court.

[06] Mock DI
• Mock domestic inquiry to enable participants to have a practical experience in conducting domestic inquiry with commentaries from the facilitator.


101 Global HR Heroes
Award Winner 2019,
Gold Award Recipient
(HR Leader) by MIHRM 2017

Toh started his career in 1977 as a police inspector with the Royal Malaysian Police. He subsequently joined the private sector in 1991 as a security manager before taking up the role as a human resources manager in 1995. Since then, he has headed the human resource and administration department of various public listed companies.

Toh developed his passion for public speaking and training when he was invited to speak in a conference in 2004. Since then, he has conducted numerous in-house training programs, public training programs and has chaired/spoken at various public conferences & seminars. He also speaks in various seminars organized by various State Industrial Relations Departments and State Labour Departments.

Toh was the facilitator for the Malaysian Institute of Human Resource Management’s (MIHRM) Certificate in Human Resource Management (CHRM) and Diploma in Human Resource Management (DHRM) programs (Employment Act module, Industrial Relations Act module and Trade Unions Act module) from 2007 to 2011.


General (03 - 8082 3357)
Teo (011 - 3178 9203)
Logesh (012 - 503 0346)
Siti (012 - 383 8603)
Han (019 - 323 0507)