Developing Human Resource Documentations
Course Information
  • 21-Jan-2020
  • Pullman Hotel, Bangsar
  • Serene Yap
  • English
  • RM 740 RM 580
    Until 24 Dec 2019
  • 9am - 5pm
[01] INTRODUCTION

This course is designed to provide useful tips to participants to develop critical writing skills for drafting of relevant Human Resource Documentations. As well as to understand and recognize the salient and sensitive points to be observed when drafting HR Documentations, to avoid the elements that will turn your documents into liabilities.

Our experienced Trainer will share her ideas and hands-on experience to help you develop a set of practical and effective Human Resource Documentations which communicates your practices and philosophies. The right documentations and procedures that will add protection against claims and complaints to the Industrial Relations and Labour Offices, but flexible enough to allow you to effectively manage your operations and grow your business.

[02] COURSE OBJECTIVES

By the end of this program, participants will be able to: -
• Ensure your HR Documents are in line with the Employment Act and relevant legislations requirements, observing their latest amendments or additions
• Identify and understand the proper use of language, words and terminology in drafting Human Resource Documentations
• Know how to draft Employment Contracts
• Ensure your HR Documents are concise and uncomplicated
• Safeguard the interest of your organization by avoiding
vague and unclear meanings

[03] METHODOLOGY

• Interactive Presentation
• Team Experiential Learning Activities
• IR Court & Labour Court Case Analysis
• Quizzes
• Questions and Answers

[04] SPECIFIC TARGET MARKET

• Human Resource Practitioners / Managers
• Human Resource Executives / Assistants
• Office Managers / Administrator
• Personal Assistants and Secretaries
• Business Owners

[05] DATE, TIME & FEE

DATE: 21 January 2020 (Tue)
TIME: 9AM - 5PM
VENUE: Pullman Hotel, Bangsar

[HRDF CLAIMABLE]

FEE: Early Bird Offer (before 24 Dec 2019) - RM 580
Special Offer (before 9 Jan 2020) - RM 660
Normal Fee - RM740

>> Fee includes Course Notes, Lunch, Refreshments/ Tea Breaks, Certificate of Attendance & 6% Government Service Tax

**Discounts**
(i) SST2u Loyalty Card Member - overriding 10%

[06] COURSE OUTLINE

01. RECRUITMENT AND EMPLOYMENT DOCUMENTATIONS
• Appointment Documentations (incorporating the Personal Data Protection Act 2010)
• PDPA compliance Application Form
• Interview Assessment Documentations
• Employment Contracts
o Contract of Service Vs Contract for Service
o Fixed-term Contract

02. EMPLOYMENT DOCUMENTATIONS (incorporating the Personal Data Protection Act 2010)
• PDPA Compliance References Check
• Obtaining and Storing Personal Details of Employee
• Probationer and Extension of Probationary Period
• Non-Confirmation of Probationer
• Confirmation of Employment (Is Auto Confirmation valid?)
• Transfer Letter
• Promotion Letter

03. EMPLOYEE DEVELOPMENT AND PERFORMANCE MANAGEMENT DOCUMENTATIONS
• Training Needs Analysis Form
• Training Evaluation Form
• Performance Review Form
• KRA / KPI Form

04. DISCIPLINARY AND TERMINATION OF EMPLOYMENT DOCUMENTATIONS
• Disciplinary Documentations
• Disciplinary Procedures / Flowchart
• Counselling (Verbal and Written)
• Show Cause
• Warning (verbal and written)
• Charge Sheet
• Notice of Domestic Inquiry
• Termination upon Domestic Inquiry
• Termination of Contract upon Retirement
• Acceptance or Acknowledgement of normal Termination

[07] SPEAKER PROFILE

SERENE YAP
HR CONSULTANT

Serene Yap is a HR Trainer and Consultant. She has been involved in all aspects of human capital development and management for more than 20 years. She holds an MBA in General Management, is a certified NLP Practitioner by ISNS, Certified Master Class Trainer and a PSMB approved Trainer. Her industry exposure includes property development and management, hospitality, medical, manufacturing, oil and gas, construction sector and consultancy services.

She has developed and conducted many HR programs covering both the Employment Act 1955, Sabah Labour Ordinance and Sarawak Labour Ordinance. Notable programs are Employer’s and Employee’s rights in HR Management, Developing HR policies, HR Documentations and SOPs, Behavioral-based Interview, and Managing Misconduct and Domestic Inquiry amongst others. Besides training, Serene also consults and has successfully carried out consultancy projects from HR Audit, Policies & Procedures and Employee Handbook; Retrenchment Strategy and Execution to HR Department Startup and HR Team Coaching over the years.

[08] ENQUIRY & REGISTRATION

Enquiry: SSTcourse@gmail.com
Contact:
General (03 - 8082 3357)
Teo (011 - 3178 9203)
Logesh (012 - 503 0346)
Siti (012 - 383 8603)
Han (019 - 323 0507)