[Online, NEW] Business Communication: Written English Skills
Course Information
  • 14-Feb-2022
  • Online
  • Syeela Dzul
  • English
  • RM 1200 RM 1000
    Until 29 Jan 2022
  • 9:00am - 5:00pm

[01] INTRODUCTION

This programme is designed to provide learners with the ability to follow a process in writing texts required in business. It is intended to promote clear, unambiguous communication in plain language and to improve the quality of written letters and other texts that are specific to a business environment. This course will enable participants to recognise and effectively apply modern textual conventions. Participants will gain a fundamental understanding of up-to-date written business communication so that they can write clear, concise, correct and effective documents. They are shown how to plan, organise, write and edit letters, meeting documents, emails and other written business communications.

 

[02] OBJECTIVE

By the end of this programme, participants will be able to:

(a) Perform basic written communication skills

(b) Provide effective, clear and relevant information

(c) Write grammatically correct sentences

(d) Write workplace messages using appropriate English language convention

(e) Proofread and edit written drafts accurately

(f) Enhance efficiency in workplace communication

 

[03] METHODOLOGY

(a) Content-based materials lecture

(b) Audio/visual aids

(c) Practical activities

(d) Discussion

(e) Role-plays and presentations

(f) Featuring simulated meetings

(g) Negotiations and case-studies

 

[04] WHO SHOULD ATTEND

All Levels

 

[05] DATE, TIME & FEE

 

Date: 14-15 February 2022 (Mon – Tue)

Time: 9.00am – 5.00pm

Mode:  Online Interactive

[ HRD Corp Claimable ]

Fee

- Early Bird Offer (before 29 Jan 2022) – RM1,000

- Special Offer (before 11 Feb 2022) – RM1,100

- Normal Fee – RM1,200

 

>> Fee includes Course Notes & Certificate of Completion and 6% Service Tax

 

** OFFER **

- 10% Cashback for SST2u Learner Card+ (SLC+) members. T&Cs applied.

 

 

[05] COURSE OUTLINE

 

Day 1

 

Lesson 1: Getting the Right Words Down

- The HOW of your writing

- Engage brain before writing

- S.M.A.R.T. writing technique

- Adopt the right attitude

 

Lesson 2: Language to Create Effectiveness

- Create understanding and readability

- Be straightforward and natural

- Readers’ dislikes

- The appropriate image

- Language that WORKS for YOU

 

Lesson 3: Types of Sentences

- Basic sentence elements

- Sentence structure: Simple, Compound, Complex, Compound Complex

- Types of sentences

- Declarative, interrogative, imperative, exclamatory

 

Lesson 4: How to Write Persuasively

- Focus on the recipient

- The thinking process

- Persuasion’s magic formula

- Make the case attractive

- A persuasive structure

 

Day 2

 

Lesson 5: Active and Passive Voice

- Definition of active voice

- Active form

- Passive form

- Change of tense

 

Lesson 6: The Ubiquitous Email

- The nature of email

- The basics, advantages and disadvantages

- Getting organised

- Think before you write

- The role of language

 

Lesson 7: Writing Long Documents

- Write tightly

- Reports and structures

- Writing proposals

- Making documents look good

 

Lesson 8: Dealing with Numbers

- Making numbers clear

- Graphs and charts

- Language of numbers

 

[07] SPEAKER PROFILE

 

SYEELA DZUL

Certified HRDF Trainer English Instructor, Voiceover Talent

 

Syeela Dzul is a graduate of International Islamic University Malaysia (IIUM) with a Bachelor Degree of Human Sciences in English Language and Literature (Honours). She received her elementary school education in Indiana, USA, during her critical acquisition stage. This phase in her life allowed her to acquire the native tongue and helps her to develop an exceptional communication skill. Her continued proficiency in the English language became the focal point on which she built her career.

Syeela’s career began at PTPL as an English Language lecturer. She continued her journey at International Islamic College (IIC) in the same profession, and from there continued to mould and improve student’s English proficiency as a lecturer at International Education Centre UiTM (INTEC) and MAHSA University. Not one to shy away from her talent, Syeela is also a member of the Malaysian Voice Guild. Part of her services is lending her voice as a talent for E-Learning productions, course wares and explainer videos for high profile companies such as PETRONAS, TUDM, MARA, NIOSH and many more. Her voice is also familiar in jingles, documentaries, narrations and voice acting.

 

[08] ENQUIRY & REGISTRATION

Enquiry: yes@sst2u.com

Contact:

- General - (03 - 5888 7357)

- Teo (011 - 3178 9203)

- Logesh (012 - 503 0346)

- Siti (012 - 383 8603)

- Han (019 - 323 0507)