[Online NEW] The New Normal HR for Non-HR Managers
Course Information
  • 29-Nov-2021
  • Online
  • Serene Yap
  • English
  • RM 690 RM 590
    Until 10 Nov 2021
  • 9:00am - 5:00pm



The evolvement of employees today from ‘yester-years’ have created a new gap for the modern managers. Today, it is imperative for all Managers, albeit those involve directly with Human Resource matters and those indirectly involved, through their roles as superiors, to be aware of all aspects of human resource management and the relevant employment laws.

This program is customized to cultivate the necessary human resource management skills for non-HR personnel, as well as those newly promoted or newly recruited HR personnel.



By the end of this program, participants are able to:

• Understand the role and functions of HRM in an organization
• Have awareness of the relevant Employment Act requirements in managing subordinates
• Understand the permitted disciplinary actions and procedures
• Know how to design interview questions and conduct interview to get the right match
• Managing Probationer and employee’s performance objectively



• Interactive Presentation
• Industrial Relations Court Case Studies and Analysis

• Practical exercises
• Quizzes / Questions and Answers



• Interactive Presentation
• Videos / Practical
• Industrial Relations Court Case Studies and Analysis

• Quizzes / Questions and Answers




Date: 29 November 2021 (Mon)

Time: 9.00am - 5.00pm

Mode: Online/ Interactive




- Early Bird Offer (before 10 November 2021)           -           RM 590

- Special Offer (before 24 November 2021)           -           RM 640

- Normal Fee         -           RM 690


>> Fee includes Course Notes & Certificate of Completion and 6% Government Service Tax


** OFFER **

- 10% Cashback for SST2u Learner Card+ (SLC+) members. T&Cs applied.




[1.0] Evolution of Human Resource Management

• The Evolution of Human Resource Management

• Modern HRM Functions and Roles


[2.0] Employer’s Rights in Recruitment and Employment

• Employer’s Prerogative

• Rights of Employer in Hiring

• Rights of Employer to Transfer an Employee

• The Interviewing Skills to get the Right Fit

• Setting Behavioral-based Interview Questions for the right match


[3.0] Employer’s Rights in Performance Management

• Importance of proper Induction and Orientation

• Performance Management and Appraisals
• Handling and Managing Probationer

• Managing Poor Performance
• Performance Improvement Plan


[4.0] Employer’s Rights in applications of the Employment Laws

• Employee under the Scope of the Employment Act 1955

• Workman under the Scope of the Industrial Relations Act 1967


[5.0] Employer’s Rights in Disciplinary and Termination of Employment

• Permitted Disciplinary Actions and Procedures

o Severity of Misconduct

• Managing Absenteeism

o Annual leave

o Sick leave
o Emergency leave

o No Pay leave

• Breach of Contract and Termination of Contract

o Self-termination and Abandonment of Employment
• Minimum Retirement Age Act 2012

• Retrenchment
o Termination and Layoff Benefits Regulations 1980





HRDF Certified Trainer HR Consultant


Serene Yap is a HR Trainer and Consultant. She has been involved in all aspects of human capital development and management for more than 20 years. She holds an MBA in General Management, is a certified NLP Practitioner by ISNS, Certified Master Class Trainer and a PSMB approved Trainer. Her industry exposure includes property development and management, hospitality, medical, manufacturing, oil and gas, construction sector and consultancy services. She has developed and conducted many HR programs covering both the Employment Act 1955, Sabah Labour Ordinance and Sarawak Labour Ordinance. Notable programs are Employer’s and Employee’s rights in HR Management, Developing HR policies, HR Documentations and SOPs, Behavioral-based Interview, and Managing Misconduct and Domestic Inquiry amongst others. Besides training, Serene also consults and has successfully carried out consultancy projects from HR Audit, Policies & Procedures and Employee Handbook; Retrenchment Strategy and Execution to HR Department Startup and HR Team Coaching over the years.



Enquiry: SSTcourse@gmail.com


- Teo (011 - 3178 9203)

- Logesh (012 - 503 0346)

- Siti (012 - 383 8603)

- Han (019 - 323 0507)