[01] INTRODUCTION

Effective organisation conducts performance evaluation of their employee periodically. Sometimes this results in dissatisfaction for both employees and both appraisers. This is because appraisers may not have the right appraisal or know how to conduct an appraisal which may be perceived as fair by the employees, amongst other reasons.

This interactive and practical program addresses the main issues of designing an appropriate appraisal instrument by understanding the various types of appraisal methods; how to design a suitable appraisal for your organisation and also how to conduct an appraisal interview.  It focuses also on the importance of proper performance management and how to go about it, so that employees look forward to performance appraisals.

This program is meant not only for HR specialist but also all non - HR managers, executives and supervisors; as input from line managers is vital for drawing up criteria for appraisal, as it is their employees who are going to be appraised.

[02] WHO SHOULD ATTEND

• HR Managers / Executives

• HR Assistants
• Secretaries
• Personal Assistants

• Production Managers / Executives
• Purchasing Managers / Executives
• Finance Managers / Executives
• Administration Managers / Executives

• Office Managers / Executives

• Services Managers / Executives

• Sales and Marketing Managers

• Supervisors

[03]  METHODOLOGY

Lecture, discussions, workshops, role - play and presentations

[04] COURSE OBJECTIVES

• Business Owners
• HR Manager, HR Executives
• Administrator, Admin Executives
• All entry level practitioners in Human Resource Management
• Non-HR professionals responsible for HR activities

• Management intend to improve on Company Employee Handbook

[05] DATE, TIME & FEE

- Date:       27 December 2024 (Fri)
- Time:       9.00am – 5.00pm
- Mode:       Online/ Interactive

[HRDC Claimable] 

FEE:

   - Early Bird Offer (before 13 Dec 2024)      –      RM680
   - Special Offer (before 20 Dec 2024)      –      RM720
   - Normal Fee      –      RM760

>> Fee includes Course Notes, Certificate of Completion and 8% Government Service Tax 

** OFFER **

- 10% Cashback for SST2u Learner Card+ (SLC+) members. T&Cs applied.

[06] COURSE OUTLINE

1. Introduction
• What is Performance Appraisal?

• Uses of Performance Appraisal

2. The process of Performance Appraisal

• What to evaluate?
• Steps in performance appraisals
• Who is responsible for appraisals?

• Appraisal periods

3. Appraisal Interview
• Types of interviews and other objectives

• Conducing the interview
• How to handle defensive subordinate
• Counseling

4. Characteristics of Effective Appraisals
• Guidelines for developing an effective appraisal process
• Problems in appraisals

5. Performance Management
• Action plan for future performance

• Following up on performance

[07] TRAINER PROFILE

BRIAN WEE

HRDF Certified Trainer, Consultant

Brian Wee holds a Master of Business Administration and a Post Graduate Diploma in Business Administration from Heriot Watt University, United Kingdom.  He has a Certificate and a Diploma in Personnel Management. He is a Certified Human Resource Professional (CHRP), an Ordinary Member of Malaysian Institute of Human Resource Management (MIHRM), PSMB Certified Trainer and PSMB Human Resource Consultant. Wee has attended a three days Effective Training Evaluation program by Ms Beverley Jeffreys of Chisholm Institute, Australian National Training Authority (ANTA). 

Wee brings with him more than 15 years of working experience in Human Resource of large manufacturing companies. He is a Resource Training person for Malaysian Institute of Personnel Management (MIPM), Malaysian Institute of Purchasing and Material Management, UBS Commercial Institute, Open University Malaysia, Asia e University and UTM Space Executive Diploma Programs and others. 

He started off his career in 1980 as a Senior Officer with the Ministry of Information where stayed for 15 years and gained extensive management experience. Later he moved to a Japanese based company where he was in charge of all spectrums of Human Resource functions. During that time, he acquired Japanese management skills such as Kaizen, Zero Defect, JIT, Quality Control, Quality Assurance, ISO QMS and EMS Awareness Program and many others. He developed and trained QC, ISO QMS and EMS and productivity related modules for the Wilmar International Group of companies’ employees. 

In his present capacity, he develops modules and consult a multitude of organizations. He is also a part time lecturer for academic courses, namely Certificate & Diploma Program for Malaysia institute of Human Resource Management, Supervisory Module for Certificate & Diploma for Malaysian Institute of Purchasing & material Management, Executive Diploma of Human Resource Management for UTM SPACE, Asia e University, Southern College University and Open University Malaysia and Professional Short Course in Mandarin for Human Resource subjects and English Conversation & Communication Skills for User Business School (UBS). 

Wee is tri-lingua and is able to teach and consult in all three main languages fluently. 

His much in-demand programmes include Effective Supervisory Skills, Purchasing & Negotiation Skills, 8D Team Problem Solving Methods, Total Preventive Maintenance, ISO QMS AND EMS Awareness Program, UTM SPACE ISO QMS Modules, Effective QA/QC Inspectors, QC Tools, QCC, Effective Communication and Motivation Program, Excellent Clerical Skills, Excellent Customer Service, Effective Business English Communication Skills, Report Writing Skills, Effective Presentation Skills, Teambuilding Program, Positive Working Attitude, Malaysian Labour Laws and Industrial Relation Laws, Understanding of Employment Act 1955, Handling Misconduct and conducting Domestic Inquiries, Effective Salary Computation and Administration, Handling Problematic & Difficult Employees, Report Writing Skills, Drafting an Employment Contract, Effective Human Resource Management, HR for Non HR Executive / Managers, People Management, Leadership Skills, Balanced Scorecard, Key Performance Indicators and others. 

Among some of his training and/or consultancy services clients are Kyocera, Sunpower, TJ Wang Group (Accountancy & Secretarial Services), Lii Hen Group, China Press, White Horse Ceramic, ML Plastics Sdn Bhd, Yee Wan Manufacturing, Southern College, Foo Yew High School, MITI, Police Academy (Technical),Champion Precision, JK Sumi Wire, Muar Ban Lee Engineering, Autoveyor, Southern Lion, Seiko Electric, CSC Steel, San Miguel Yamamura Plastic, Ornapaper, Umicore Malaysia, Alloy Consolidated (MTD Group), Panasonic AVC Network, Southern College University, Infineon Technologies, to name a few.  

Wee is also a frequent resource trainer and consultant for the Malaysia Digital Economy Corporation (MDEC), and associations and trade bodies including SME Association, Hoteliers Associations and more.

[08] ENQUIRY & REGISTRATION

Enquiry: yes@sst2u.com

Contact:

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   - General - (03 - 8604 7270)
   - Teo (011 - 3178 9203)
   - Logesh (012 - 503 0346)
   - Siti (012 - 383 8603)
   - Nisa (019 - 851 5134)