雇主和雇员之间的关系如今已变得复杂，这是由引发的演变或前所未有的全球危机或大流行所驱动，并受到各种法律的约束，这些法律需要了解并遵守最新的修订或补充。 因此，雇主必须在参数范围内处理其雇主与雇员的关系，以避免心怀不满的雇员提出昂贵的索赔要求。 该研讨会将与现实生活中的情景以及劳资关系法院的案例研究和分析进行互动，以确保您了解处理纪律处分和解雇程序的正确方法，并将其立即有效地应用于您的工作场所。

Today employer and employee relationship has become complex, driven by triggered evolution or unprecedented global crisis or pandemic, and governed by various legislations which need to be understood and comply within the latest amendments or additions. Hence, employer must conduct their employer’s and employee’s relationship within the parameters to avoid costly claims by disgruntled employee. This workshop will be interactive with real life scenarios and Industrial Relations Court case studies and analysis to ensure that you understand the right ways of handling disciplinary and termination procedures, and to effectively apply them in your workplace immediately.

[02] COURSE OBJECTIVES 课程目标

在该计划结束之前，参与者将能够：

 • 遵守马来西亚有关劳动法，有效处理纪律处分和终止雇佣程序

 • 探索雇主和雇员的权利

 • 找出对员工开放的漏洞

 • 触发演变和前所未有的全球危机对您的人力资源管理，程序和决策过程的影响

By the end of this program, participants will be able to: -
 • Handle disciplinary and termination of employment procedures effectively, and in compliance with the relevant Malaysian Employment Laws
 • Explore the employer’s and employee’s rights
 • Identify the loopholes open to employees
 • The effects of triggering evolvement and unprecedented global crisis to your HR Management & procedures and decision-making process

[03] METHODOLOGY 方法

• 互动演示

• 劳资关系法院案例研究和分析

• 练习/小测验

• 问题和答案

 • Interactive Presentation
 • Industrial Relations Court Case Studies and Analysis
 • Practical Exercises / Quizzes
 • Questions & Answers

[04] WHO SHOULD ATTEND 谁该参加

 • 人力资源经理/ 行政人员/ 主管/ 官员

 • 工厂经理/ 分支机构经理/ 出口经理

 • 部门主管/直属经理

 • 主管/团队负责人

 • 雇主和企业主

 • Human Resource Managers / Executives / Supervisors / Officers
 • Factory Managers / Branch Managers / Outlet Managers
 • Heads of Departments / Line Managers
 • Supervisors / Team Leaders
 • Employers and Business Owners

[05] DATE/ TIME/ FEE 日期/ 方式/ 费用 

日期 Date:     6 Sep 2023 (Wed)

时间 Time:     9.00am to 5.00pm

方式 Mode:     线上 Online/ Interactive

程度 Level:     中级/ Intermediate

Fee: [HRD Corp Claimable]

   -  Early Bird Offer (before 16 Aug 2023)    -    RM590

   -  Special Offer (before 1 Sep 2023)    -    RM640

   -  Normal Pricing    -    RM690

>> Fee includes Course Notes, Certificate of Completion and 6% Service Tax.

** OFFER **

- 10% Cashback for SST2u Learner Card+ (SLC+) members. T&Cs applied.

[07] COURSE OUTLINE 课程大纲

Module 1 :   Employer and Employee Relationship

• Employees within the ambit of the Employment Act 1955
• Workers within the ambit of the Industrial Relations Act 1967
• Employer’s Implied Obligations
• Employee’s Implied Obligations

Understand Working for Workers (WFW) 17 Types of Complaints  

• Dismissed without notice

• The employer did not comply with minimum wages act

• Late payment of wages（Annual Leave）/ No annual leave (AL)

• No employment contract / No maternity leave / allowance

• No payment of overtime (OT)

• No payment of termination benefit/ Unpaid public holiday / Unpaid rest day / Unpaid sick leave claim

• Not reporting the employment of foreign worker

• Employer do not comply with the minimum retirement age

• Employer do not comply with the workers minimum standards of housing and amenities Act 2019

• Unlawful deduction from wages

• Unpaid salary / wages

• Employers do not allow work from home

1.  劳资关系

• 1955年《就业法》范围内的员工

• 1967年《劳资关系法》管辖范围内的工人

• 雇主的隐含义务

• 员工的隐含义务

了解Working for Workers 17种投诉类型

• 无通知裁退员工

• 没有遵照最低薪金制

• 迟付薪水（多过7天/不提供年假

• 不提供劳工合同/不提供产假

• 不提供OT费

• 不提供裁员赔偿金/ 不提供公共假期薪水/ 不提供休假日薪水/ 不提供病假日薪水

• 没有申报聘用外劳

• 没有遵照退休年龄

• 没有遵照劳工宿舍最低标准

• 违法减薪

• 不支付薪水

• 不允许家居工作

Module 2: Employer’s Rights Pertaining to Poor Performance

• Managing Probationers
• Managing Poor Performers
• Permissible Action
   o Setting and Communicating Standards ( KPI)
   o Assessing of Performance
   o Counseling / Caution / Warning
   o Training and Opportunities for Improvement

Performance improvement plan (PIP)

Performance appraisal and regular review

2. 与绩效不佳相关的雇主权利

• 管理缓刑犯

• 管理业绩不佳者

• 允许的行动

   o 制定和传达标准（KPI）

   o 绩效评估

   o 咨询/警告/警告

   o 培训和改进机会

绩效改善计划（PIP）

绩效评估和定期审查

Module 3: Employer’s Rights Pertaining to Discipline

• Analysing Misconduct
   o Minor and Major Misconduct
   o Criminal Misconduct
   o Misconduct outside employment

• Types of Misconduct- major or minor

3. 雇主的纪律处分权

• 分析不当行为

   o 轻微和重大不当行为

   o 刑事不当行为

   o 外部工作失当

• 不当行为的类型 - 主要或次要

Module 4. Domestic Inquiry Procedures

Investigating offences

• Suspension pending inquiry

• Show cause letter

• Notice of enquiry

• Procedures for investigation

Domestic Inquiry

• Procedures for domestic inquiry

• Selection of the inquiry officer/ Board of director

• The role of the inquiry officers

• Recoding proceedings

• Adductive evidence (witnesses)

• Findings

• Types of punishment

• The inquiry report

4. 内部查询程序

• 调查犯罪

• 暂停查询中

• 显示原因信

• 查询通知

• 调查程序

内部查询

• 内部查询程序

• 选择询问官/董事会

• 询问官的作用

• 记录程序

• 内在证据（证人）

• 发现

• 处罚类型

• 查询报告

Module 5. Termination of Contract / Employment
• Minimum Retirement Age Act 2012
• Normal Termination of Employment
• Termination without notice
• Breach of Contract

   -Constructive dismissal

   -Unfair dismissal
 

5. 合同终止/雇用

• 2012年最低退休年龄法

• 正常解雇

• 终止，恕不另行通知

• 违反合约

   - 建设性解雇

   - 不公正的解雇

Module 6:  The Retrenchment Process

1. Retrenchment and Dismissal plans and strategies

2. How to avoid Unfair Dismissal and Breach of Employment Contract and how to avoid this situation

3. Downsizing process

• Determine the reasons for layoffs

• Develop employee selection criteria for layoffs (FIFO/ LIFO)

• Implementation process of layoffs

• Notice of layoffs

• Reception letter

6. 裁员和 解雇

1. 裁员和 解雇的计划和策略

2. 如何避免不公平解雇和违反劳动合同 (及如何避免这种情况)

3. 裁员流程

• 确定裁员原因

• 为裁员制定員工选标准 ( FIFO/ LIFO)

• 裁员实施流程

• 裁员通知书

• 裁员接收信

JTK裁员合规

- 裁员程序

- 裁员福利（解雇和解雇福利）

[08] TRAINER PROFILE 讲师简介

DR WENDY TEE

- HRDF APPROVED TRAINER, HR CONSULTANT

Dr Wendy Tee has over fifteen years of experience in senior management and human resources positions for diversified industrial and business environments. Graduated with a Doctor of Business Administration (UUM), Master of Business Administration (UM), Master of Information Technology (UM), Certified Financial Planner (CFP), Certified Business coach (UM), Registered Financial Planner (RFP), Certified Trainer (PSMB) and Certified Advance Human Resource Practitioner (MIHRM), she has undergone intensive academic training in various human development and knowledge improvement.

Dr Wendy is actively involved in management consultancy, management training and research. Her latest responsibility involves the business coaching, financial training, management consultancy, Accounting and Financial lecturing of Degree programs for Kolej Universiti Tunku Abdul Rahman. She has experience managing training programs cover from local universities, in house training and public seminar training.

Dr Wendy is also a Human Resource consultant and certified trainer now appointed from Harrison Assessment Talent solutions (HATS), Pembangunan Sumber Manuasia Berhad (PSMB) and National Human Resources Centre (NHRC), providing comprehensive and independent Human Resource advisory to clients. In addition to consulting with and servicing clients, she is responsible for HR assessment, HR training, coaching & advisory for the company. In the area of Human Resource Management, Wendy focuses on Strategic Talent Management, Training and Development Management, Performance Management, Payroll Management and Setting Departmental & Inter Departmental Key performance Indicators (KPIs).

Dr Wendy completed and passed her GST and SST exams organized by Chartered Tax Institute of Malaysia (CTIM) with the cooperation and support from the Royal Malaysian Customs Department (RMC). She has trained more than 75 SME companies in Malaysia for getting prepare on the post implementation of GST and SST, mainly dealing with the tax authorities over various indirect tax issues, elements and scope of indirect tax, cycle and operations, rulings, registration, administration, audit and investigations on behalf of her clients.

[09] ENQUIRY AND REGISTRATION 报名/联络 

Email 电邮：yes@sst2u.com

Contact 联络:

- General (03 - 8604 7270)

- Logesh (012 - 503 0346)

- Siti (012 - 383 8603)

- Teo (011 - 3178 9203)

- Han (019 - 323 0507)